Sustainability

Top Message

Our Mission in Logistics for a Sustainable Future

ITOCHU LOGISTICS CORP., as the core logistics company of the ITOCHU Group, has embodied a variety of initiatives that leverage the strengths of having one of the biggest trading companies in Japan (ITOCHU Corporation) as our parent company, in today's unpredictable circumstances. The Great East Japan Earthquake underscored how essential logistics is to society and to people’s daily lives. Since then, we have used our experiences and the agility to respond swiftly and flexibly to meet the expectations of our stakeholders.

During the global COVID-19 pandemic, our teams continued operations at the frontline while taking the utmost care to prevent infection. We are proud of this achievement and grounded in our clear sense of mission: to keep vital goods moving, safeguard livelihoods, and support a sustainable future.

Today, we recognize more strongly than ever the role of logistics in building a sustainable society. We focus on four priority sectors—automotive, consumer goods, food, and pharmaceuticals—and continue to expand our contribution, both in Japan and overseas, through our extensive network and services. Guided by our management philosophy of "Sampo Yoshi" —Contributing to society and satisfying our stakeholders through logistics operations—, we remain committed to the belief that, in any environment, a company’s growth is grounded in stakeholder trust. We will continue to fulfill the mission of logistics and contribute to building a sustainable future.

Sustainability Action Guidelines for Supply Chains

ITOCHU LOGISTICS Group adopted the “Sustainability Action Guidelines for Supply Chains” to clarify and communicate the sustainability concerns we expect all clients and business partners to address. We will take the necessary measures to communicate and cooperate with all clients to ensure responsible management of the following items.

Abuse and Harassment
Respect the human rights of all employees and not engage in inhumane treatment, including discrimination, harassment, abuse and corporal punishment.
Forced Labor and Child Labor
Prohibit forced labor or child labor including the employment of children under the minimum working age.
Discrimination
Prohibit employment discrimination based on characteristics including but not limited to gender, race, and religion.
Suitable Remuneration
Comply with statutory minimum wages, strive to exceed living wages, and not unjustly reduce wages.
Freedom of Association and Collective Bargaining
Respect the freedom of association and right to collective bargaining of employees and ensure that labor-management discussions on working conditions and environment are held, as appropriate.
Working Hours
Comply with statutory working hour restrictions. Properly manage employees’ working hours, provide holidays and paid leave as necessary and strictly prohibit excessive overtime work.
Safe and Healthy Working Environments
Take necessary measures to provide a safe, hygienic and healthy working environment to employees.
Environment
Give due consideration to avoiding negative impacts on natural capital and local communities from pollution and other environmental issues with regard to business activities. Take the necessary measures to reduce consumption of energy, water and other natural resources, as well as emissions of greenhouse gases and waste.
Anti-Corruption
Comply with all applicable local and international laws and regulations. Ensure compliance with fair business practices and anti-corruption,
including prevention of conflicts of interest and anti-competitiveness.
Information Disclosure
Disclose information on all items listed above in a timely and appropriate manner.

The ITOCHU Group Sustainability Policy & Material Issues

As environmental and social issues are increasingly recognized as important on a global scale, the role of companies in realizing a sustainable society has never been greater. With a long-term perspective, and guided by the ITOCHU Group’s Basic Policy on Promoting Sustainability, we are engaging in a wide range of initiatives to contribute to building a sustainable society.

Beyond environmental conservation, we also respect for human rights, promotion of diversity, and coexistence with local communities in an organized and systematic manner.

We also place great importance on responsible conduct across the entire supply chain and, through dialogue with our stakeholders, we will continue striving to realize a better society.

Policy & Basic Approach | ITOCHU Corporation

Walking with Our Customers into the Next Decade

ITOCHU LOGISTICS Corp. promotes environmentally responsible logistics. Through the efficient use of limited resources, reduction of industrial waste, water conservation, decarbonization via solar power installations across our sites in Japan, and strict compliance, we aim to achieve coexistence with society.

Founded in Osaka in 1961, we celebrated our 60th anniversary in July 2021. While society and the world have changed dramatically, we remain committed to supporting stable livelihoods through logistics and will continue moving forward together with our stakeholders into the next decade.

Kazuhide Sasa
Chairman, President & CEO
October, 2025

Environment Society Governance

Environment

Panoramic farmland with yellow flowers and blue sky.

Category	Initiatives	SDGs Goals
Climate Action and GHG Reduction	Introduction of renewable energy We are actively installing solar panels at the Matsudo Center, Higashi‑Osaka Center, Nagoya Center, Hirakata Center, and Yawata Center, effectively utilizing clean energy to reduce GHG emissions. We also promote energy efficiency by adopting LED lighting, automatic shut‑off systems, and ensuring lights are turned off when not in use. Fuel and energy improvements We are optimizing energy consumption by switching temperature‑controlled freezer units from water‑cooled to air‑cooled systems to reduce water usage, and by introducing power transfer panels for HVAC equipment, AGVs (automated guided vehicles), and picking carts. Introduction of EVs and hybrids We proactively adopt energy-efficient vehicles and equipment, including battery-powered forklifts.
Transport Efficiency	White Logistics Initiative (Pharmaceutical Logistics Department) We have expanded our network by adding a Hokkaido hub to our existing East–West structure, shortening delivery lead times from Hokkaido. We also streamlined handovers to contract carriers by simplifying advance notifications and reducing long‑haul transport, improving overall logistics efficiency. These shorter transit times have strengthened our business continuity planning (BCP) framework, enabling flexible, rapid responses to emergencies, natural disasters, and sudden surges in demand. Route optimization and modal shift (Food Business Dept., Machinery & Automotive Dept., ITOCHU Freight Forwarding Agent (Shanghai) Co., Ltd.) To address the social challenge of driver shortages, we are progressively implementing a modal shift from truck to rail transport. Until recently, we moved raw materials nationwide using more than 300 truckloads per year; by utilizing rail, we significantly reduce driver working hours, reduce CO₂ emissions, enhance safety, and improve overall network reliability. Internationally, we also operate rail transport across the Eurasian continent in collaboration with national railway authorities.
Circular Use of Resources	Resource circulation We sort corrugated cardboard and packing materials for recycling, and promote the use of recycled plastic pallets and reusable containers (folding totes and poly boxes) to reduce waste and conserve resources.
International Certifications	Quality management initiatives We have obtained ISO 9001 (Quality) certification and established systems to enhance service quality, including formulating a quality policy, strengthening management frameworks, and compiling and analyzing incident reports. For pharmaceutical transport, we hold CEIV Pharma certification at Narita and Kansai International Airports. Learn more about our certifications

Society

Panoramic view of a family holding hands and running forward across a grassy field under a bright, backlit sky.

Category	Initiatives	SDGs Goals
Occupational Safety and Accident Prevention	Operations Management Liaison Meetings To ensure compliance with Japan's Industrial Safety and Health Act and internal rules, we hold Operations Management Liaison Meetings every three months. We maintain structures that enable swift, accurate responses in emergencies to ensure occupational safety and prevent accidents.
Workstyle Reform and People Development	Workstyle reform and health & safety We support diverse lifestyles and employee well‑being through: Flexible work options (summer leave, staggered hours, early departures) Childcare support (benefit programs, babysitter vouchers) Safety and health measures (regular committee meetings, evacuation drills, pre‑drive alcohol checks, companywide health and stress checks) Heat‑mitigation at sites nationwide (central AC, spot coolers, air chillers, cooling booths) Clean, safe workplaces (daily cleaning, regular fire drills) Talent development We provide extensive growth opportunities through onboarding for new graduates, level-based training, and purpose-specific training (e.g., languages, job skills, harassment prevention), complemented by overseas training and e-learning. We are also expanding training in cutting-edge fields such as AI to deepen individual expertise and strengthen organizational capabilities.
Human Rights and Diversity	Respect for human rights and diversity We value diversity and strive to create a workplace where all employees can thrive. Our initiatives include recruiting international talents, optimizing talent deployment via a talent management system, introducing a post-retirement re-employment program (up to age 65) and role transfer opportunities, and conducting talent assessments. From a human rights perspective, we maintain strong anti-harassment measures and internal consultation hotlines, monitor and enforce compliance with overtime and holiday work requirements under Article 36 Agreements (overtime and holiday work in Japan), creating a safe and secure work environment for all. Led by top management, we have formed an internal team to provide tailored mental health support.
Community Engagement	Community and social contribution Our centers across Japan conduct regular cleanups and sponsor local events to care for the local environment. We also support the transport of pharmaceuticals and food supplies during disasters and will continue to contribute proactively to community safety and well-being.

Governance

Conference room table and chairs by large windows.

Category	Initiatives	SDGs Goals
Compliance	We rigorously uphold compliance in line with the ITOCHU Group’s Code of Conduct and Standards of Conduct. Our measures include establishing internal reporting channels, holding regular Compliance Committee meetings, publicly declaring our Partnership Building Commitment, and maintaining rules prohibiting the offering of improper benefits. We also ensure legal compliance with laws such as the Subcontract Act and undertake multifaceted initiatives including training and awareness programs. Learn more about the Partnership Building Commitment
Information Security	We have obtained PrivacyMark certification. We maintain robust systems for the proper handling of personal information, including publishing our Privacy Policy and related practices on our corporate website. Learn more about our Privacy Policy
Risk Management and BCP	By formulating a BCP manual and establishing a Risk Management Committee, we aim to minimize losses during emergencies. We manage disaster supplies such as emergency bags, water, food, and masks; enforce infection prevention measures; maintain emergency contact networks; and conduct safety confirmation drills to ensure rapid response during disasters.
Management Transparency and Disclosure	To address diverse risks associated with our business activities, we have established various committees, including an Internal Control Committee, to manage operations comprehensively and at the individual business level. We ensure appropriate disclosure and accountability by sharing timely information—such as financial results, news releases, and updates on our sustainability initiatives—on our management status and material business activities. This strengthens trust and transparency with our stakeholders.