Building an Efficient Shipping System to Support Online Shopping

In E-Commerce Logistics, which delivers products ordered through online shopping to destinations throughout Japan, it is important to pick, package, and ship a wide variety of products in small lots efficiently and without error. Recently, the shortage of workers in the suburban areas has been a major concern. ITOCHU LOGISTICS improves work efficiency through mechanization, reduces shipping errors by eliminating the need for human labor, and flexibly responds to special events such as sale campaigns.

Automated product transport within the premises and more efficient picking

AGVs and PPS "reduce manpower", workload, and errors

AGVs (Automatic Guided Vehicles) are robots that take the place of human workers in on-site conveyance operations, and AGVs automatically transport product shelves to workstations.
The AGV can set its location by affixing a QR code to the floor, so there is no need for extensive installation costs, and the vehicle's route can be freely designed.
AGV picks items according to the information projected by the PPS (Projection Picking System) on the shelves, and in addition to the frontage display, information such as the number of items and product information can be displayed in an easy-to-understand manner for the operator.
The PPS is also equipped with a fail-safe function, leading to improved picking accuracy.

AGV (Automatic Guided Vehicle)
AGV area

EC x Pharmaceutical Quality Logistics

Responding to approximately 10,000 pharmaceutical orders per day with quality

In the online shopping logistics of a pharmaceutical manufacturer that receives approximately 10,000 orders a day, an "automatic packaging and invoice attaching device" has been introduced as material handling*1 equipment to handle large volumes of goods with consistent quality. In addition, in order to respond to the nature of "EC x pharmaceutical quality logistics," we selected and designed the center to be used from scratch, including the entry/exit system, security cameras, insect/rodent control, and air conditioning facilities.
In this way, we support the construction of optimal logistics systems that meet the needs of our customers.


*1 Sometimes abbreviated as "mate-han" in Japanese. It refers to the handling involved in the movement of all raw materials, work in process, and finished goods within production and distribution bases. An initiative to minimize the effort of moving/transporting goods.

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